Is your business new to Direct Debit?
Our Direct Debit Collection Service is suitable for organisations who are unable to obtain a Service User Number (SUN) from their Bank. This service is suitable for organisations of all sizes, whether you collect 10 Direct Debits or 10,000.
How does it work?
As a Bacs-approved Direct Debit management bureau, we provide businesses with sponsorship into the Bacs Direct Debit scheme and supply you with a unique fully branded SUN, negating any involvement from your own Bank.
Our team of experts will manage the entire payments process on your behalf, taking action on any Bacs notifications and making your Bacs reports available for you to download via a cloud-based client interface, ensuring complete visibility and peace of mind.
All communications with your payers, such as letters or emails to confirm set-up, and amendment or cancellations are branded with your name and details, and it’s your company’s name that appears on your customers’ bank statements. This ensures that your branding is consistent throughout your customer communications and removes any unnecessary confusion.
The advantages of Direct Debit
Direct Debits are the most popular and trusted way to pay regular bills in the UK, with over 90% of consumers with bank accounts having at least one Direct Debit.
There are a wide range of ways your business could benefit by offering customers the option to pay by Direct Debit, including:
A selection of our happy customers
Changing our payment method to the Direct Debit system has made a huge difference to our cash flow and credit control. The whole experience has had a really positive effect on our business.
The help required on transferring all the current Direct Debits to First Capital Cashflow was seamless with the help of the integration team. The service provided with longer term arrangements being set up, has brought savings and ease of use to our Direct Debit team. Support has been exceptional not just with telephoning the support line, but also through the log in portal which is development at its best.
First Capital Cashflow have managed our Direct Debit collections for several years. We’ve always been very impressed by their technical expertise and the support of the client service team, who are always on hand to assist with any queries we have. When Rose Gas asked us how we set up our Direct Debit system, we didn’t hesitate to recommend First Capital Cashflow’s fully managed solution. To win the prize in the client referral scheme was a bonus!
Julie Ardis, Director, CamGas
Regulatory, secure and compliant Bacs processing platform
Online, telesales, and paper sign-up options available
Complete Branded solution – everything in your organisations’ name
Management suite with access to real-time comprehensive reporting
Take control of your payments and dramatically improve your cash flow
Cloud based platform available 24/7/365
Improved operational efficiency – leaving you to do what you do best
Remove manual administration and human errors with full automation of your Direct Debits
Our expert reputation is reflected in our extensive client base, which comprises SMEs, corporate entities, charities and Not-for-Profit organisations: