Our Bacs Bureau solution is for organisations that already have, or plan to obtain a Service User Number (SUN) from their bank. It allows you to fully automate your Direct Debit processes, optimising the efficiency, reliability and accuracy of your Direct Debit collections, whilst removing the risk, hassle and expense of managing it all yourself.
Fully Managed Bacs Bureau services
Our Fully Managed Bacs Bureau service is an effective and efficient alternative to in-house processing, removing the need for large capital outlays for software deployment, hefty annual software upgrades and expensive license and support fees.
Our Service in 4 Simple Steps
Regulatory, secure and compliant Bacs processing platform
Retrieval and application of all Bacs Messages against payer records
Management suite with access to real-time comprehensive reporting
Ability to process complex needs including bespoke reporting & management of multiple SUNs
Cloud based platform available 24/7/365
Improved operational efficiency – leaving you to do what you do best
Fully compliant with Bacs Scheme rules and regulations
Remove manual administration and human errors with full automation of your Direct Debits
A selection of our happy customers
Integration was extremely simple and hassle-free given the complexity of the systems we were connecting, and we were quickly able to deploy the new setup… Working with First Capital allows us to offer our patients a secure, reliable regular payment method and we are confident that, as our needs and challenges evolve and grow over the coming years, First Capital will be able to evolve with us and continue to provide their excellent support.
Centre for Dentistry
First Capital Cashflow thoroughly supported us throughout the entire migration process - ensuring a seamless and smooth transition to an electronic Direct Debit system. Moving away from a paper process has brought a number of efficiencies, including quicker turnaround times, significant reduction to the number of incorrectly completed bank details, less processing errors and massive cost and time savings because we no longer have to send paper mandates to the bank.
Submission-only Bacs Bureau services
We also offer a submission-only service for both Bacs Direct Debits and Bacs Direct Credits for businesses who can manage their own end-to-end Direct Debit process internally and generate their own Bacs file.
For this service, we act in place of the standard Bacs software application; securely transferring your Direct Debit and Direct Credit files to Bacs via our File Transfer Protocol. This removes the need for you to deploy and maintain expensive software.
First Capital Cashflow can retrieve and make available Bacs messages, mitigating the requirement for Smart Cards. All you need to do is submit your new registrations, collections or payment files to us – payers will not be recorded in the First Capital Cashflow system.